ParkEngage

Privacy Policy

Effective From:

This Privacy Policy is an electronic record formed under the Information Technology Act, 2000, and the rules thereunder. It does not require any physical, electronic, or digital signature.

This Privacy Policy is a legally binding document between you and “Parkengage,” owned and managed by Parkengage Pvt. Ltd. The terms of this policy become effective upon your acceptance (directly or indirectly, through electronic means such as clicking on the “I Accept” tab or by using the app/platform/website of Parkengage) and will govern the relationship between you and Parkengage concerning your use of the app/platform/website.

This document is published and shall be construed in accordance with the provisions of the Information Technology Act, 2000, and the rules made thereunder, which require the publication of a privacy policy for the collection, use, storage, and transfer of sensitive personal data or information.

Please read this Privacy Policy carefully. By using the app/platform/website, you indicate that you understand, agree, and consent to this Privacy Policy. If you do not agree with the terms, please do not use the app/platform/website. By using our services or providing your information, you consent to the collection, storage, processing, and transfer of your personal and non-personal information by Parkengage and its affiliates. You agree that such activities will not cause any loss or wrongful gain to you or any other person.

This Privacy Policy discloses the privacy practices for Parkengage and applies solely to information collected by the app/platform/website, except where stated otherwise. It covers the following:

  • The type of personal information we collect
  • The purpose of collecting and using such information
  • With whom the information is shared
  • How the information can be corrected
  • How the information is secured
  • How policy changes will be communicated
  • How to address concerns over misuse of personal data

Parkengage reserves the right to modify or amend this Privacy Policy at any time without prior notice.

Collection and Use of Information

Parkengage is the sole owner of the information collected on the app/website. We only have access to or collect information that you voluntarily provide via the app/website, email, or other direct contact. Parkengage does not sell, rent, or otherwise make your personal information available to third parties without your explicit approval.

Our app/website is committed to internet privacy. You can visit most portions of the Parkengage app/website without revealing personal information. Any information we gather is used to generate statistics and measure site activity to improve the usefulness of the site for visitors.

Registration

To use Parkengage Services, a user must first complete a one-time registration process. During registration, a user must provide accurate, correct, and up-to-date personal details such as name and contact information, including a mobile number and email address. This ensures the user can get the maximum benefit from Parkengage Services.

Your Personal Information

The personal information you provide is stored under your User Profile and is accessible to you and the Administrative Users utilizing the same parking facilities as you. Visitor, staff, and vendor information entered into the Parkengage Platform is accessible to relevant entities and their Administrative Users. Parkengage is not responsible for the accuracy of data entered by users or Administrative Users. Personal information is retained for the duration of the Subscription Term unless deleted by Administrative Users.

Links to Other Sites

Our app/platform may contain links to other sites. Please be aware that Parkengage is not responsible for the privacy practices of such sites. We encourage you to read the privacy statements of these sites, especially if they collect personally identifiable information. This Privacy Policy applies solely to information collected by the Parkengage app/platform.

Mobile Apps

The Mobile Apps of Parkengage Services may seek access to data stored on your mobile device, such as SMS, photos, and contact lists. This access is solely for the complete functionality of relevant product features. If you choose not to provide the necessary access, the Mobile Apps may not function to their full potential.

Notification of Changes

Parkengage reserves the right to change, modify, add, or remove sections of this Privacy Policy at any time. Any changes will be updated on the app/platform/website and will be effective immediately unless stated otherwise. Users are advised to periodically review the app/platform/website for the latest information on our privacy practices. Substantial changes will be communicated in advance, after which users will be deemed to have read, understood, agreed, and consented to the modified Privacy Policy.

Site and Service Updates

We may send users site and service announcements. Users can choose to unsubscribe from these emails by following the instructions in each announcement email.

Cookies

We use “cookies” on our site to enhance your experience and identify repeat visitors. Cookies help save time by avoiding the need to log in multiple times. They also enable us to track and target user interests. Usage of a cookie is not linked to personally identifiable information. Some business partners may use cookies on our site, but we have no access to or control over these cookies.

Disclaimer

Parkengage and its officers, directors, affiliates, representatives, contractors, or agents are not responsible for the authenticity of the information you or any other user provides. You shall indemnify and hold harmless Parkengage and its related parties in the event of a breach of this Privacy Policy. We take adequate measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, we are not liable for any breach of security or actions by third parties receiving your personal information. We are not responsible for any loss, damage, or misuse of your personal information due to a Force Majeure Event, which includes events beyond our reasonable control.

Security

Parkengage takes every precaution to protect users’ information. We use SSL encryption to ensure your data is protected during transmission. We encourage users to log off from all sessions, especially from public computers. We have regular backups to protect against data loss. If you have any questions or concerns about security, please contact us at info@parkengagesolutions.in.

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